Get in Touch

Please get in touch using our simple contact form below and a member of our team will get back to you within 8 working hours.

Or if you prefer give us a call on 0333 0110585 (charged at local rate).

We will not add your details to a mailing list or pass them on to anyone else.

Call us today: 01572 897233  or email: info@eastmidlandswebdesign.co.uk

Terms & Conditions

East Midlands Web Design is a trading name of Diligence Group Ltd, a company owned by James Marchant, Adam Harding and Adam Whitnall. Registered Office: Railview Lofts, 19c Commercial Road, Eastbourne, East Sussex BN21 3XE. 

These terms and conditions govern your use of Diligence Group Ltd & Products. Please read through the Terms. If you do not agree with the Terms, then you do not agree with Diligence Group Ltd terms of business. If you reach agreement by Diligence Group Ltd, your acceptance indicates that you agree to be bound by the Terms.

Your access to and use of Diligence Group Ltd website is subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing, purchasing products of Diligence Group Ltd, you accept, without limitation or qualification, these Terms and Conditions, and acknowledge that any other agreements between you and Diligence Group Ltd are superseded and of no force or effect.

By agreeing our terms and conditions you promise to abide by them henceforth. Continued use is an implied acceptance of agreement of the 'Terms and Conditions' and is a promise to abide by the terms and conditions for any future use or dealings with Diligence Group Ltd. The terms and conditions will only cease to be applicable when any such agreement is terminated by Diligence Group Ltd.

Any breach of the 'Terms' will be at the discretion of Diligence Group Ltd and shall be determinable by Diligence Group Ltd whether any such breach shall amount to breach of contract and shall repudiate any contract in force.

Diligence Group Ltd will only enter in to contracts with those that are of 18 years or over, those wishing to enter into a contract below that age must do so with a guarantor over the age of 18 years of age that is agreed to be suitable by Diligence Group Ltd. This decision is purely at the discretion of Diligence Group Ltd.

Termination: Termination requests will be accepted if received in writing with the customer's signature. No other requests other than in writing with the customer's signature will be accepted. The customer will be invoiced for services up until the date the termination request was first received. Diligence Group Ltd reserves the right to terminate working with a client at any time. Any rude attitude towards our staff will not be tolerated. In the extremely unlikely event that this should happen, Diligence Group Ltd will refund the full amount for any ongoing works (not historical) and will terminate the relationship with immediate effect. 

All products and services sold under our East Midlands Web Designs trading brand are tied with our custom built content management system called eSuite. eSuite technology and the code and associated files are the property of East Midlands Web Designs (Diligence Group Ltd). Website packages purchased have to be hosted with East Midlands Web Designs and the East Midlands Web Designs Server. The only files that can be migrated away will be content and images that the client provided when the website was created.

East Midlands Web Designs projects are subject to the following additional terms:
  • Client is responsible for the loading of any and all website content
  • Client is responsible for the sourcing of imagery (and payment of licencing fees where required)
  • A 50% invoice will be submitted to the client and must be paid before commencement of the project.
  • The balance invoice will be submitted on the deadline date agreed with the client at the start of the project and must be paid before the website goes live.
  • Any delays on the part of the client will not affect the second invoice date.
Copyright: All other marks that appear throughout the Products and Services belong to Diligence Group Ltd or the respective owners of such marks, and international copyright and trademark laws. Any use of any of the marks appearing throughout the Products and Services without the express written consent of Diligence Group Ltd or the owner of the mark, as appropriate, is strictly prohibited. Diligence Group Ltd owns the copyright of any scripts, .cgi applications or software written by Diligence Group Ltd. Only with written permission can these be commercially reproduced or resold. Diligence Group Ltd reserves the copyright and intellectual property rights of all website designs and creative/artwork designs.

Intellectual Property Infringement Claims: It is the policy of Diligence Group Ltd to respond expeditiously to claims of intellectual property infringement. Diligence Group Ltd will promptly process and investigate notices of alleged infringement and will take appropriate actions under the applicable intellectual property laws. Upon receipt of notices of infringement Diligence Group Ltd will act expeditiously to remove or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity and will act expeditiously to remove or disable access to any reference or link to material or activity that is claimed to be infringing.

Design Credit: A discreet link to East Midlands Web Designs will appear at the bottom of each page of the website.

Diligence Group Ltd, reserves the right to change our terms and conditions at any time. This agreement is subject to the jurisdiction of the English Legal System.


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Satisfied Customers

  • "

    We used James and the team at Sussex Designs to design our new logo and website. From start to finish, this very approachable team were always on hand to answer any queries and make amendments where necessary. They captured a feel for our business and design ideas straight away which helped them to produce a website and logo that we're over the moon with. They're competitively priced, friendly and knowledgeable. I would definitely recommend them.

    - Precision Inventory Services | Peter Rollison

  • "

    I can't thank Sussex Designs enough for the website and the ongoing SEO work they have done for me over the last 2 years. I have a regular supply of driving students looking for a new instructor, my business has really grown!

    - Manuel Driving School | Manuel Basilio

  • "

    I have been extremely impressed with the way my lack of experience in this sort of thing was so tactfully handled and Adam was very nice to work with. He was helpful without being patronising, made suggestions but listened to my ideas too and was very tolerant of my request to have the website launched at a time I felt was favourable. The feedback I have already received about my new website has been 100% positive; everyone thinks it is beautiful. I will definitely recommend your team to friends and acquaintances as I am more than happy with the process and the outcome.

    - Astrological Life Coach | Gillian Knowles

  • "

    Having used Sussex Designs for 5 years now and 2 website redesigns we can't say how happy we are with the service and standard of work we receive from James and his team.

    - Southern Hardware Supply | Ian Ring